Our Services
| HANDOVER OF NEW UNITS FROM DEVELOPER: | SILVER | GOLD |
|---|---|---|
| Oversee the snagging process on behalf of the Landlord |  |
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| Arrange necessary contractors (detail snagging subject to a cost) | |
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| Collect Title Deed and other documents from the Developer on behalf of the Landlord | |
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| De-Snagging | |
| HANDOVER OF UNIT AFTER TENANT MOVES OUT: | SILVER | GOLD |
|---|---|---|
| Inspection of the property at the time of tenant move out | |
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| Send complete inspection report with photos to the Landlord | |
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| Collect keys and all accessories from previous tenant at the time of move out | |
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| To collect DEWA NOC, Emicool, Gas NOC, etc. | |
| HANDOVER OF UNIT FOR TENANT MOVE IN: | SILVER | GOLD |
|---|---|---|
| Make Move In Inspection and take tenant Signature | |
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| Handover Keys and Access Card |  | |
| Ensure application for DEWA, Gas, Emicool, Etc. | |
| MARKETING WHEN UNIT IS VACANT: | SILVER | GOLD |
|---|---|---|
| Listing the property on different portals to find prospective tenant. | | |
| Premium marketing of the property on different portals | | |
| Promoting the property on different social media platforms to generate more interest and find prospective tenant. | | |
| Standard listing photography | | |
| Superior professional photography | |
| TENANT MANAGEMENT: | SILVER | GOLD |
|---|---|---|
| Arrange viewings with potential tenants | | |
| Tenant screening and collection of documents | | |
| Handing over of keys/accessories to the Tenant | | |
| Manage tenant move in with report | | |
| Tenant welcome letter and receive the tenant at the time of moving in, on behalf of the Landlord | |
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| Routine follow up communication with the tenant for any outstanding rent collection | | |
| Manage tenant move-out | |
| ACCOUNTING: | SILVER | GOLD |
|---|---|---|
| Collection of rent, security deposit and other related dues from tenant as per the terms and conditions of the lease | | |
| Deposit all rental cheques collected from the Tenant to the Landlord's bank account | | |
| Adjust security deposit refund at the time of tenant move out, based on damage repair related costs | |
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| Return deposit to the tenant upon move out after assessment of the property and landlord's approval | |
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| Managing service charge payment, collection from the Landlord and paying to the association authority fi there is outstanding service charges for the unit | |
| LEGAL: | SILVER | GOLD |
|---|---|---|
| Ensure RERA compliance | | |
| Tenant complaints management | |
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| Legal guidance | |
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| Assistance with rental dispute cases | |
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| Assistance in filing a police case (if the Landlord gives power of Attorney) for any bounce cheque that remains uncollected, and execute Legal Case fi necessary upon the Landlord's approval* | |
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| Power of attorney management on behalf of the Landlord | |
| MAINTENANCE MANAGEMENT: | SILVER | GOLD |
|---|---|---|
| Dedicated Property Manager | |
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| Preventitive maintenance (at extra cost) | |
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| Arranging three best quotations from the contractors for the Landlord approval. | |
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| Arranging contractors for maintaining, repairing or cleaning of the unit | |
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| Oversee repair and maintenance work* | |
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| Pre-move in maintenance such as painting, cleaning etc. (at extra cost) | |
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| Oversee the repair and maintenance process at the time of move out and arrange necessary contractors* | |
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| Valuation of the property* (at extra cost) | |
| ADMINISTRATIVE SUPPORT: | SILVER | GOLD |
|---|---|---|
| Preparation of Tenancy agreement | | |
| DEWA connection assistance for the tenant | |
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| DEWA disconnection when a tenant moves out | |
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| Maintain the tenancy contract and all necessary records including details of lease. | | |
| Issue notice for expiry and renewal of Tenancy Contract to both landlord a n d Tenant. | | |
| Renewal of tenancy | | |
| FEES: | SILVER | GOLD |
|---|---|---|
| Coldwell Banker collects a onetime fee (excluding the VAT) upon signing the contract | 3% OF RENT or aed 3000 WHICH EVER IS HIGHER + VAT | 5% OF RENT or aed 5000 WHICH EVER IS HIGHER + VAT |
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